Other customer and information services representatives
Customer and information services representatives
Immigration Eligibility
TEER 4 occupations do not qualify for FSW. With Canadian work experience, you may qualify for CEC. Provincial Nominee Programs (PNP) may have streams for this occupation.
This occupation does not currently map to IRCC's category-based draw criteria.
Canadian employers can obtain an LMIA to hire a foreign worker for this occupation.
Many provinces have PNP streams that accept TEER 4 occupations. Alberta, BC, Ontario, and other provinces run occupation-specific draws.
Official Definition
Other customer and information services representatives answer enquiries, provide information regarding an establishment's goods, services and policies and provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, contact centres, insurance, telecommunications and utility companies and other establishments throughout the public and private sectors.
TEER 4 Explained
Occupations typically requiring on-the-job training provided by the employer. These include many retail, service, and administrative support roles. Not eligible for Express Entry FSW, but CEC may apply with Canadian experience.
Pathway note: Even though this NOC doesn't qualify for Express Entry FSW, you may still immigrate via: Canadian Experience Class (after 1 year of Canadian work), Provincial Nominee Program (PNP), or LMIA-based work permit with future PR pathway.
Related Occupations
Other occupations in Customer and information services representatives
Find your immigration pathway
Even without Express Entry FSW eligibility, there may be pathways available for NOC 64409.
Immigration Pathway Report — $149.99