Built for everyone
Accessibility Statement
The standard this site is built to, how it is tested, what still falls short, and exactly what to do if something gets in your way.
Last updated: September 26, 2026
Immigration information is not optional reading for the people who need it. A page that locks someone out is withholding the information.
The standard we build to
ClearToEnter is built to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, the current standard published by the W3C. Version 2.2 includes everything 2.1 asks for, and adds newer rules on keyboard focus, target size and dragging.
Accessibility is part of whether a page works at all, so every page is built for it from the start.
What that means in practice
Structure
Pages use real headings in order, landmark regions, lists that are lists, and buttons that are buttons. Every form control has a label. Each page declares its language, so English and French pages are read aloud in the right voice.
Keyboard
Every tool can be used and finished with a keyboard alone. A skip link is the first thing the keyboard reaches on every page. After a step changes or a dialog closes, focus moves to the part that now matters. A visible focus ring shows where you are at all times.
Contrast
Text is coloured to meet the AA contrast ratios: 4.5 to 1 for normal text, and 3 to 1 for large text and for the edges of buttons and fields.
Text size and zoom
Text sizes are set in relative units, so they follow the text size you choose in your browser. Pages reflow at narrow widths and when zoomed, with no sideways scrolling. Wide tables scroll inside their own box instead of stretching the page.
Tap targets
Every button and link is at least 24 by 24 pixels, or spaced so that a near miss cannot land on something else.
Motion
Some parts of the site move on their own: the falling maple leaves and the video behind the homepage heading. A pause button in the header stops all of it, on every page, and the site remembers your choice. The homepage video has its own pause button too. If your device is set to reduce motion, the site holds still and the video never loads. Phones never load the video either.
Screen readers
Tool results, score updates, progress changes and error messages are announced, so a result that appears on screen is also spoken. Charts, score rings and progress bars carry names and text equivalents. Decorative images are hidden from assistive technology.
Reading level
The summaries beside every section of the law, and the Deep-Dive textbooks, are written at a grade 8 reading level. A check measures it before any change goes live.
Two languages
The English and French sites carry the same content and the same accessibility work. Neither is a smaller version of the other.
How it is tested
Before changes go live, pages are run through automated checks: the axe rules for WCAG 2.2 AA, including target size, a colour contrast sweep, a tap target census, and a check that keyboard focus moves in a sensible order. Then the pages are checked by hand, with keyboard walks and zoomed layouts.
In September 2026, the whole site was brought up to WCAG 2.2 AA. Every animation that moves on its own got a pause button, every font size moved to relative units, and every colour pattern that failed the contrast check was replaced.
Automated tools catch only part of the problem, so their results are the floor, never the goal.
Where this site stands
These are the limits we know about today. They are listed here so you do not have to find them.
Text over images
Automated tools cannot judge text that sits over a photo or the homepage video, so those spots are checked by eye. If one is hard to read for you, that is a real miss and we want to hear about it.
PDF documents
Some PDFs linked from the guides may not be fully tagged for screen readers. Where a PDF is not tagged, the same information is on the site as a web page, and we will send a plain-text version on request.
Older wide tables
A few older guides have tables wider than a phone screen. They scroll inside their own box, which never breaks the page, but it is not ideal at high magnification.
Other companies’ pages
Payment happens on our payment provider’s pages. We cannot fix their pages, but if one blocks you, tell us and we will find another way.
No formal audit
Our testing is automated checks plus manual passes. It is not a formal third-party audit, so we claim a documented standard and honest reporting against it, not certified conformance.
Found a barrier? Tell us
If any part of this site is hard to use with assistive technology, or hard to use at all, email hello@cleartoenter.ca. Tell us the page, what happened, and the browser and assistive technology you were using if you know them.
We acknowledge accessibility reports within five business days. If the barrier stops you from getting information you need, say so, and we will send you the content directly in a format that works for you. Every report gets the same treatment: we fix it, check the fix with a setup like the one that hit the problem, and write back to tell you what changed.
Reviewing this statement
This statement is reviewed at least twice a year, and whenever a significant new tool ships. Each review re-tests the site, updates the list of limits, and changes the date at the top of this page.