Customer and information services supervisors
Service supervisors
Immigration Eligibility
TEER 2 occupations qualify for the Federal Skilled Worker Program (FSW) and Canadian Experience Class (CEC).
This occupation does not currently map to IRCC's category-based draw criteria.
Canadian employers can obtain an LMIA to hire a foreign worker for this occupation.
Many provinces have PNP streams that accept TEER 2 occupations. Alberta, BC, Ontario, and other provinces run occupation-specific draws.
Official Definition
Customer and information services supervisors supervise and coordinate the activities of workers in the following unit groups: Customer service representatives - financial institutions (64400) and Other customer and information services representatives (64409). They are employed by banks, trust companies, credit unions and similar financial institutions, retail establishments, contact centres, insurance, telephone and utility companies and other establishments throughout the public and private sectors.
TEER 2 Explained
Occupations typically requiring a college diploma, apprenticeship of 2+ years, or supervisory experience. These include skilled trades and technical occupations. All are eligible for Express Entry.
Related Occupations
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