User support technicians
Technical occupations in computer and information systems
Immigration Eligibility
TEER 2 occupations qualify for the Federal Skilled Worker Program (FSW) and Canadian Experience Class (CEC).
Canadian employers can obtain an LMIA to hire a foreign worker for this occupation.
Many provinces have PNP streams that accept TEER 2 occupations. Alberta, BC, Ontario, and other provinces run occupation-specific draws.
Official Definition
User support technicians provide first-line technical support to computer users experiencing difficulties with computer hardware and with computer applications and communications software. They are employed by computer hardware manufacturers and retailers, software developers, in call centres and in information technology units throughout the public and private sectors. They are also employed by independent technical support companies or they may be self-employed.
TEER 2 Explained
Occupations typically requiring a college diploma, apprenticeship of 2+ years, or supervisory experience. These include skilled trades and technical occupations. All are eligible for Express Entry.
Related Occupations
Other occupations in Technical occupations in computer and information systems
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